Frequently Asked Questions


Can I make a reservation?

We do not take reservations, however, you are welcome to plan an event by getting in touch with our event coordinators, through our 'Book a Party' page. Private parties require a minimum guest count of 10. You cannot make reservations over the phone or without planning a private event.

Can we bring in and use our personal bowling balls?

Keg Social Orlando allows guests to use their personal bowling balls, with the understanding that the company is not liable for any damages that may occur as a result.

What are the requirements for axe throwing?

Anyone who wishes to axe throw must be over the age of 14, and any participants under the age of 18 must be accompanied by an adult. All guests must fill out the Axe Throwing Waiver to play. All throwers must be wearing closed-toed shoes.

Is there a waitlist?

Our waitlist is based on volume and availability. We work on a first-come first-serve basis, and once activities are filled, we begin the waitlist. Guests are welcome to call ahead to get a better idea of the current wait, however, it is subject to change, and guests cannot be added to the waitlist over the phone.

Where can I buy activities?

All of our activities (bowling, arcade cards, ping pong, axe throwing, billiards, karaoke, etc.) can be purchased at the bowling desk.

Do you have any specials during the week?

Yes! All of our specials can be found here!

Events FAQ

How far in advance should I book an event?

All of our events are contracted and pre-paid, KSO does try to avoid last minute events as there's a lot that goes into the planning process. It's never too early to reach out and start planning, however, please inquire with more than 72 hours notice. We will attempt to make last minute accommodations, but full payment and finalized details are required prior to your event date in order to confirm your event.

Is there a guest minimum?

Yes, we do have a booking minimum of 10 contracted guests. For parties of less than 10 guests, you are welcome to join us as a walk-in party, where all activities and spaces are available on a first-come-first-served basis.

Is it better to walk in or do I need to reserve activities?

Reserving activities through a contracted and prepaid event is the only way we can guarantee availability and that you will not have a wait time for activities, as we adhere to a contracted itinerary. Anything not included on event contracts will all be dependent on demand and available on a first-come-first served basis.